Hello iPexpert Community!
As many of you know by now, I was able to pass my CCIE Collaboration lab exam a couple weeks back on May 13th. Like any other CCIE lab exam, it was very difficult and took a great deal of hard work and dedication to pass it.
Throughout my preparation, I relied heavily on the information found in the Collaboration SRND as well as Configuration Guides, Command References, and Configuration Examples found within Cisco’s documentation. In addition to Cisco’s provided documentation, I also took a few detours through RFC-land (reading through several RFCs) to take a closer look at a few technologies on which I just didn’t get enough detail using the Cisco documentation. Using the documentation, I spent countless hours “labbing up” different scenarios and troubleshooting the associated problems. There is no better way to learn a technology in my opinion. After I was confident that I had a thorough grasp on the each technology found in the blueprint, I wrote some quick mock labs to practice my speed. Nothing introduces problems more quickly than when you put a countdown on your problem solving ability. Mistakes are made, corners are cut, and points are lost. That is why it is so important to practice against a clock. While speeding through the labs, it revealed some of my deficiencies in several different areas. For example, what happens when you are running CUBE, CUCME, and video conferencing services on the same router? Chaos is a good first guess. However, going back to the drawing board and thoroughly testing everything individually revealed great information that I may not have learned otherwise. This happened countless times with other technologies like IM & Presence, UCCX, and Unity Connection. The point here is, you must always understand the technology thoroughly before you can even dream of configuring it in a mock lab scenario. If you don’t understand the technologies detailed into the blueprint in excruciating detail, you do not have a realistic shot at passing the lab—it’s that simple.
Fear not though, CCIE Collaboration hopefuls! That’s where iPexpert comes in! I have been and will be pumping all of those countless hours of lab prep into the creation of all the iPexpert content. I’ll be using all of those “lessons learned” to create industry-leading documentation, course content, and lectures geared towards teaching you the concepts and technologies detailed on the Collaboration lab exam. Through iPexpert’s brand-new, completely re-written, suite of products, including technology-focused and mock lab workbooks, live and online HD-ILT bootcamps, “Next Generation” HD VoDs, and Proctor Labs rack rental solutions, I am confident that iPexpert can help you to achieve your goal.
Technology-Focused and Mock Lab Workbooks
I am pretty excited about the direction that iPexpert is heading here. Soon, the days of accessing workbooks using only PDFs will be overtaken by a more interactive, intuitive workbook system that will allow blended access to related VoDs, an area for user notes, detailed solutions for each question, and access to the members-only support forum within a few simple clicks. For those of you that would still prefer to use the PDF format, don’t worry; you will be able to generate that document on demand when needed. The format of the technology related questions also present a major change from the previous iterations of iPexpert workbooks. Instead of sending you through a 5-hour journey to complete one technology-focused lab section, there will instead be several “mini-labs” that can be completed in about 20 to 45 minutes. This will allow you to focus on very specific pieces of technology and manage your time more effectively. Also, since the new format will be extremely modular, expect to see more fluid refinements and additions than ever before. The first of our workbooks will be released within a few weeks, targeting June 13th as the release date.
With regard to the mock lab workbooks, the same changes outlined above will apply. Obviously our focus here is to create labs that are just as difficult and time consuming as the actual lab; maybe even more. If you can successfully take down our mock labs without breaking a sweat, you should be ready to “slay the beast”. The mock labs will start to trickle out shortly after the release of the Technology-Focused workbooks.
Live and Online HD-ILT Bootcamps
As I wrote about in my last blog, I will be teaching the live bootcamps out of our new location at the Purdue Technology Center in the Chicago area. The bootcamps are a great way to refine your skills and take in a lot of information in a short amount of time. The 5-Day Lab Preparation bootcamp will take you through the blueprint from top to bottom and really give you a solid grip on your level of preparedness for the actual lab exam. I ask that students come prepared to “drink from the fire hose” as there will be a large amount of topics that will be covered throughout the course of the week. The One Week Lab experience (OWLE) bootcamp is solely focused on mock labs and lab strategy. There will be 3 full-scale, timed labs given throughout the week and will put the knowledge of the student to the ultimate test. Of course, these bootcamps can be taken at separate times, but it is very beneficial to combine the two courses with the 10-Day Lab Preparation bootcamp. Spending a full 10 days with extreme focus on lab preparation is the best way to gain the crucial knowledge needed to pass the lab exam. Taking both courses back to back will provide the perfect building blocks to take your knowledge to the next level. For more information and detailed course outlines, check out our CCIE Collaboration Bootcamps page.
“Next Generation” HD Videos on Demand
As my colleague Terry Vinson wrote, the iPexpert Next Generation VoDs are a game changer. As a company, we are focusing on generating high quality video content that can be accessed at any time, when it is most convenient for you. Come on, who hasn’t had that late-night, 3am craving for a CUBE lecture? I know I have! In addition to providing high-quality on-demand content, we’re going to be running Online HD-ILT courses, workbook mentoring sessions, and vLectures that will allow seamless interaction with the instructor so you can ask clarifying questions to truly understand the technology. Video content from those sessions will be recorded and accessible through your member account.
Proctor Labs Rack Rentals
I have had several questions regarding the rack rental hardware set up, so I thought it best to try and answer everyone using a blog post. First of all, the racks that we have built are state-of-the-art. We have the server horsepower to run all of the required virtual machines as detailed by the blueprint. In addition, the routing and switching hardware and IOS software is the same that you will experience on the lab.
Topology Diagram
![collabtopology1]()
Students also want to know how the modules have been allocated. Cisco’s blueprint defines the necessary “testable” modules as seen in the following link: https://learningnetwork.cisco.com/docs/DOC-20807. The below list is how Proctor Labs has allocated each module per router.
R1
- 2911 Router
- VWIC3-1MFT-T1/E1 —> For Voice PSTN
- HWIC-2T —> For Frame Relay Connections
- PVDM3-128 —> For Media Resource Usage
R2
- 2911 Router
- VWIC3-1MFT-T1/E1 —> For Voice PSTN
- HWIC-2T —> For Frame Relay Connections
- PVDM3-128 —> For Media Resource Usage
- EHWIC-4ESG-P —> Etherswitch Module for Phone Connections
R3
- 2911 Router
- VWIC3-1MFT-T1/E1 —> For Voice PSTN
- HWIC-2T —> For Frame Relay Connections
- PVDM3-128 —> For Media Resource Usage
- EHWIC-4ESG-P —> Etherswitch Module for Phone Connections
- SM-SRE-710-K9 —> Cisco Unity Express Services Ready Engine
SW1
BB
- 2811 Router
- VWIC2-2MFT-T1/E1 —> For Voice PSTN
- VWIC2-1MFT-T1/E1 —> For Voice PSTN
- HWIC-4T —> For Frame Relay Connections
- 2x PVDM2 – 64 —> For Media Resource Usage
- NME-16ES-1G-P —> For Phone Connections
In addition to the routing and switching hardware, virtualization technology was used to build out the necessary virtual machines. We have a total of 13 virtual machines running in each pod. As you can imagine, this requires a large amount of server resources. This will not only provide an environment for user configuration, but also a simulation of the backbone environment that you might see on the actual CCIE lab.
- HQ CUCM Publisher
- HQ CUCM Subscriber
- HQ CUC Publisher
- HQ IM & Presence Publisher
- HQ Unified Contact Center Express Publisher
- HQ Windows Server (LDAP Services)
- HQ Test PC 1 (PhoneView, Jabber, UCCX Editor, RTMT, etc)
- SB CUCM Publisher
- SB CUC Publisher
- SB IM & Presence Publisher
- SB Test PC 1 (Jabber, RTMT, etc)
- BB CUCM Publisher
- BB IM & Presence Publisher
The control interface for the lab is also a great asset to assist in your studies. It will allow the student to seamlessly revert, reset, shutdown, etc the virtual machines, routers, and switches within the topology. The interface will also allow you to load labs corresponding to those found in the technology-focused and mock-lab workbooks. This allows you to focus on your studies instead of on the “behind the scenes” hardware setup.
With all that said, I’d like to emphasize that it is NOT a good idea to try and build this setup on your own, unless you like dealing with problems that have nothing to do with Collaboration lab prep. Sure, it is a challenge to do and you may even be able to save some money doing it, but in my opinion, it’s just not worth it. Your time is a valuable commodity; especially on the CCIE Collaboration lab. You’ll have to deal with CPU/RAM/HDD issues, license issues, and hardware problems with 100% certainty. Contrast that with renting rack space through Proctor Labs; you get the peace of mind of 24/7 support and guaranteed access to work on complex lab scenarios during your chosen timeslot with none of the headache of worrying about “behind the scenes” type problems.
If you still insist on building this out yourself, try replacing some of the more expensive 2900 series routers and PVDM3s with the 2800 series and PVDM2s. In my opinion, you will still need to have at least one 2900 series router with a PVDM3-128 so you can support both homogeneous and heterogeneous conferencing. Ideally, however, you would have at least two to practice full lab scenarios. It is also important to have at least one of the EHWIC-4ESG modules to get a feel for how it behaves with respect to older versions of the module. Unfortunately, you’ll also need the SRE module for Unity Express and the VWIC3s for practicing T1/E1 scenarios. I hope that helps in your build-quest! Keep in mind, you can always rent rack space from Proctor Labs if you find yourself without an adequate practice environment.
As always, stay tuned for updates from me for all things CCIE Collab. Thanks for reading and good luck in your preparation!
Regards – Andy
About Andy
CCIE Collaboration Instructor
CCIE #22042 (Collaboration, Voice and R&S), CCNA, CCNP R&S, CCNP Voice
Andy Vassar is a triple CCIE who passed the CCIE Routing & Switching lab in September 2008, the CCIE Voice lab in September 2010, and his Collaboration lab in May 2014. Andy also holds a Bachelors Degree in Network Engineering Technology from Purdue University in West Lafayette, Indiana. He has been a part of the networking industry for over ten years, and has recently been focused on corporate voice & video (collaboration) network design, support, and implementation. While working for Cisco as a senior network engineer in Chicago, Andy had the opportunity to work with several highly-visible, large-scale clients where he designed, optimized, and trained various staff departments and employees on how to support their enterprise voice and video networks. With nearly a decade of hands-on experience with Cisco technologies, as well as Cisco’s Collaboration hardware and application portfolio, Andy is leading iPexpert’s Next Generation CCIE Collaboration training and product development initiatives, and will be delivering live CCIE Collaboration bootcamps in our newest office, right outside of Chicago.